Questions? Contact Us

Free Ground Shipping or Discounted Expedited Shipping on Orders over $2500

FAQ

Our jewelry is made of implantable grade titanium (ASTM-F136). For our tops we use lead free zirconia, natural and synthetic stones.

Yes, we only sell to businesses that have been approved as a retailer of our products.

Only approved accounts will have access to purchase our products. To get the account approval process started, register for an account here.

On our “Apply for Account" page your state's resale certificate will populate after you fill in your shipping address. Please download the form, fill in your information, and then attach it using the attachment tool at the bottom of the “Apply for Account” page.

We can only accept a Resale certificate. Please note that for certain states you will need the information on your Reseller’s permit to fill out the Resale Certificate.

If you are the owner of multiple businesses and will want to ship orders to all of your locations, please submit an account request for each individual business as this will allow us to stay organized. If you have any questions please email.

We ship internationally! All taxes and duties that may be required by some countries are the responsibility of the buyer.

We will gladly accept returns for any purchase with which you are not 100% satisfied with our quality. For returns of items that do not have a valid reason for return, we will accept the return but will charge a 20% restocking fee. Please refer to our return policy for further detail.

At this time we are not providing discounts for any purchase amount.

At this time we do not allow any orders to be picked up from our facility.

Yes, our posts are compatible with the tops of all other major jewelry manufacturers.

You can buy for a studio you plan on opening soon if you have your new studio\’s business license and resale certificate available and have applied for an account for the new studio.

We guarantee all of our products against manufacturing defects for the lifetime of the product. See our warranty policy for more information.